Thursday, February 8, 2007

Epson Perfection 3170 Photo Vista Driver

I have an EPSON Perfection 3170 Photo scanner which I have been unable to use in Vista Ultimate x64 (RTM Build 6000) for lack of a device driver.

During my daily check of Vista drivers today, I was excited to see that EPSON has released a TWAIN Driver and EPSON Scan utility Version 3.04A for Windows Vista 32-bit and 64-bit Editions.

I quickly downloaded it and attempted to install it.

In the middle of the installation, the following error message is displayed in the "EPSON Scan Setup" dialog window: "Could not copy files. Check the setup disc, then run setup again. C:\Users\Gerry\AppData\Local\Temp\\setup.ini"

OK. Maybe I have to run the setup as an administrator, so I tried again. The same error message followed by another error message in the "EPSON Scan Setup" dialog window: "An error occurred during setup. Restart your computer, then run setup again."

OK. Maybe restarting my computer will fix the problem.

Wishful thinking on my part. I encounter the same exact error even after restarting the computer!

What has happened to Quality Control and Quality Assurance?

Are companies like EPSON actually testing their software before they are released to the general public?

The general public has become the guinea pigs for these companies who don't really give a damn about their customers.

4 comments:

darren.guy said...

Did you ever find out what caused that problem I'm having the same and can't resolve it with a RX520 and Windows XP

Junerey said...

Here are some work around to resolve your issue...

1. Click on the downloaded driver (epson12342).
2. Create new folder and drop the downloaded zip file into it.
3. Open the folder and right click the zipped file and unzip here.
4. Then plug the scaner in, wait for Vista to ask for the software.
5. Direct Vista to the folder you unzipped into.
6. Just simply select that folder and tick the any sub folders box.
7. Hit OK or YES.
8. Vista will install the drivers.
9. Then wait for the confirmation that installation is complete.

Hope it works for you like it did for me.

ginski said...

download & unzip the 'twain driver/epson scan' file, it will go to c:windows\epson

restart pc in safe mode & go to c:windows\epson & run the setup file as administrator & it installs with a shortcut to 'epson scan' on the desktop.

hope this helps, i was getting the same error messages while trying to install.

kelsey said...

---===WORKING SOLUTION==---

The error message says "Could not copy files. Check the setup disc, then run setup again. C:\Users\Admin\AppData\Local\Temp\\setup.ini"

Therefore, locate your temp folder and manually copy Setup.ini from wherever C:\EPSON has it. Overwrite any existing file.

Now try running Setup.exe again.

I did it in Safe mode, you might not have to though.